Cisco Enterprise Agreement FAQ: What You Need to Know

As a business owner or IT professional, you may be considering a Cisco Enterprise Agreement (EA) to streamline your licensing and support processes. However, with so many options and potential variations in an EA, it can be overwhelming to navigate. In this article, we`ll answer some frequently asked questions about Cisco EAs to help you make an informed decision.

What is a Cisco Enterprise Agreement?

A Cisco EA is a flexible, long-term agreement that enables businesses to purchase and manage Cisco software, services, and hardware under a single contract. It simplifies licensing and support for all of your Cisco products, allowing you to scale and adapt quickly to changing business needs.

What are the benefits of a Cisco Enterprise Agreement?

One of the primary benefits of a Cisco EA is cost savings. EAs offer volume pricing, which means the more licenses you purchase, the lower the cost per unit. Additionally, EAs provide predictable budgeting and reduced overhead costs by streamlining procurement, implementation, and support.

Other benefits include:

– Simplified license management: With a Cisco EA, you can easily track and manage licenses, reducing the risk of non-compliance or unexpected fees.

– Increased flexibility: EAs enable you to add or remove products over time, giving you the flexibility to scale and adapt as your business needs change.

– Improved support: You`ll have access to Cisco`s technical support services, which include 24/7 support, software updates, and security patches.

What`s included in a Cisco Enterprise Agreement?

The products and services included in a Cisco EA vary based on your business needs, but typically include:

– Cisco software: This includes the full suite of Cisco software products, such as collaboration, security, networking, and data center.

– Cisco services: EAs can include a range of services, including support, training, and professional services.

– Cisco hardware: Depending on your agreement, you may be able to add hardware products, such as routers, switches, and servers.

How long does a Cisco Enterprise Agreement last?

EAs last for a minimum of three years, with the option to renew for additional years. The length of the agreement may depend on the products and services included, and your business needs.

How do I choose the right Cisco Enterprise Agreement for my business?

Choosing the right Cisco EA depends on your business needs and goals. Before signing an agreement, consider the following:

– Which products and services do you need?

– How many licenses will you require?

– How long do you anticipate using these products and services?

– Do you need flexibility to add or remove products over time?

– What is your budget?

Once you have a clear understanding of your needs, a Cisco representative can work with you to determine the best EA for your business.


A Cisco Enterprise Agreement can simplify licensing and support for your business while providing cost savings and increased flexibility. Remember to consider your business needs and goals before choosing an agreement, and work with a Cisco representative to ensure the best fit for your organization.